Recent Posts

SERVPRO Tips

8/3/2021 (Permalink)

TIPS Safety tips with dealing with a flooded home

If you’ve never dealt with a flooded home before, the cleanup process can be a scary prospect. However, before even thinking about restoring your flooded home, it’s vital that you take the following safety precautions

  1. Don’t go back until it is safe. Wait for a broadcast saying it is safe to return to your area. When returning home, make sure to pay close attention to all caution and do not enter signs – they mean what they say. Entering a flooded area is dangerous even after the flood has passed.
  2. Notify your emergency contact. Make sure to contact a close friend or family member and let him or her know you are okay. It doesn’t hurt to let them know that you are returning to your home to assess damages, too. This should be a top priority on your flood safety checklist.
  3. Watch for wildlife. After a flood, wild animals will likely be dislocated – some may even enter your home. Make sure to check your surroundings, and beware of poisonous snakes or other critters in your area.
  4. Prepare for a collapsed floor or roof. When entering your home for the first time after a flood, be sure to use caution. A section of the roof might have collapsed, or could be close to collapsing. Similarly, the floor will be wet and weak, putting it at a high risk for giving out beneath you. Don’t let young children venture into your home before you have thoroughly checked all rooms.
  5. Be aware of gas leaks or electrical damage. Leaking gas can lead to explosions, and exposed electrical can mean shock if you touch standing water. Flood safety means staying clear of your home if you smell gas or see damaged electrical wires.
  6. Dispose of chemicals properly. Once inside your home, make sure to dispose of household chemicals and cleaners properly. Don’t dump them into the street, since this will contaminate the water and prove dangerous for your home and those of your neighbors.
  7. Protect your body. According to the Red Cross, proper flood safety measures involve wearing protective gear during cleanup. You should wear gloves, a face mask, long sleeves, and heavy footwear when handling objects that have seen flood damage.
  8. Throw out contaminated foods. Even canned goods that have been immersed in water are no longer safe for consumption. You must throw out all water damaged food items in order to protect your family from food poisoning or exposure to toxic chemicals that were transferred by the flood water.
  9. Check your water supply. Your water supply could be contaminated as a result of a flood. In order to adhere to flood safety measures, call your local health department for more information.
  10. Take pictures. Document all damages you come across in your home so you have an accurate estimate of your losses.
  11. Call your insurance company. Share with your flood insurance company all photos and documentation related to your flood damages.
  12. Find out if you can get financial assistance. If your location has been declared a disaster area by the government, you will likely have access to public aid and financial assistance when it comes to repairing your home.
  13. Get the water out. If your home saw flood damage to only a small portion of a room, you can likely remove the water yourself with a wet vac. More serious amounts of water require a sump pump, and you should leave the job of removing large quantities of water up to a professional. Just be sure to remove all standing water, or to call a company that can do it for you. Standing water can quickly become a breeding ground for mosquitoes and other dangerous pests.
  14. Prevent or remove mold. Mold happens fast, within the first 24 to 48 hours. If an item has been wet for less than this time frame, it can be salvaged. However, it’s hard to dry out larger items like couches and mattresses. It is likely that these will need to be gotten rid of. Take pictures of all water damaged items before discarding so you have a record for insurance purposes.
  15. Seal off the damage. If you have broken windows or collapsed sections of roof, it’s your job to seal off those areas of your home to prevent further damage. Plywood and tarps are good temporary solutions in times of crisis.

When fire or water damage take control of your life, we help to take it back.

8/3/2021 (Permalink)

clean-up restoration we will walk with you, step-by-step, with your insurance company and literally leaving your property “Like it never even happened."

No disaster is small when it's your property.

When fire or water take control of your life, nobody helps you take it back like SERVPRO Professionals. You have access to a 24 hour response team highly trained in caring for both structure and contents. Because even it is just a small fore or it does not look like much water the clean up can be way over your head. Don't risk cleaning it up your self, as improper handling can lead to more serious problem later.

Service Response Guidelines

1  Within one hour from notice of loss, a SERVPRO Professional will contact you to arrange for service.

 Within four hours of loss, a SERVPRO Professional will be on site to start mitigation services (if necessary).

8  With eight business hours, a verbal briefing of the scope will be communicated to the appropriate person be a SERVPRO Professional.

When fire or water take control of your life, we help you take it back. "Like it never even happened."

4 SHOPS AFFECTED DUE TO PIKE LEAK

7/27/2021 (Permalink)

AIR MOVER AIR MOVER DRYING

On this job a main water broke and caused the one business to affect 4 other businesses. SERVPRO of El Cajon was called out to clean up the after math of five businesses.  At the end the owner was impressed with how timely we finished and how organized we were.

The most common factor leading to a water  break is wear and tear.  The average life span of a water main is 60 years, some may last a lot longer and some may leak earlier. Another common reason for a water main to leak before reaching the 60 year point is shoddy plumbing.  The prior contractor may not have installed the pipe properly, or may not have used the adequate fittings when connecting to the city main or the piping inside your home.

This picture show the equipment being set up to start the drying process after all water had receded.

duct cleaning

6/8/2021 (Permalink)

clean air the machine helps air quality

A major factor in indoor air quality is inadequate ventilation. It should be noted that studies have shown almost half of the problems associated with poor indoor air quality are a result of poor ventilation. Therefore, attention has become focused on the need to clean the inside of the ventilation system.

How can SERVPRO help?

1) By reducing the contamination in the environment. Effective duct cleaning can remove most of the contamination in the ventilation system.

2)By reducing operating cost. Dirty ventilation systems are expensive ventilation systems. the restriction caused by dirt buildup inside the system increase the costs of operating the system. 

3)By reducing add to maintenance costs. Dirty ventilation systems will also increase floor, carpet. wall and ceiling cleaning. if the systems is dirty. it will carry dirt into the indoor environment.

Your SERVPRO Professional will select the best method for cleaning your insureds duct system should the need arise.  To ensure the ducts are professionally cleaned, use the professional source: SERVPRO 

Nicotine buildup

6/7/2021 (Permalink)

nicotine smoke on wall SERVPRO using "Wall and all"

Cigarette smoke contains a variety of chemicals, some cling and build up on surfaces that are exposed to it. In your home, cigarette smoke can build up on walls, curtains, ceilings, etc...... 

Besides clinging to walls, curtains and other household items, cigarette smoke can also cling to electronic components (especially computers) and have disastrous effects over time. For example, with computers, the smoke will cling to anything that’s emitting heat like fans and processors. This heat already attracts dust but the dust just magnifies when you add cigarette smoke to the mix. Also, cigarette smoke carries moisture with it and can lead to both a corrosion of parts and a dangerous build-up of dust. Not only are cigarettes bad for your belongings and walls it is bad for your health.

In this picture you can see the before and after with us using "wall and all" to clean the smoke off the wall. Big Difference.

Call SERVPRO at 619-447-7776 and we will make you happy

Roof Collapse

6/2/2021 (Permalink)

storm 2018 A storm hit El Cajon in 2018 leaving one couple with a big hole in their roof

The storm hit El Cajon, CA hard in 2018 leaving one couple with a big hole in their roof.  The owner was devastated and called SERVPRO right away.  In the picture you can see the extent of how the bad the damage was. We came in and started the restoration immediately. 

Water damage can cause headaches for homeowners, both immediately after the damage occurs and in the long run. From floods to leaky faucets, water damage is a serious pain, and can cause major health and safety issues. SERVPRO of El Cajon employees are IICRC certified and is professional trained. They move quickly and make sure you are informed with every steps. SERVPRO will come in and make the disaster "Like it never even happened." We here at SERVPRO strive to do our best.

shut off valves

6/1/2021 (Permalink)

shut off valve Do You Know Where Your Shut-Off Valves Are? You Should!

All homes are equipped with gas and water emergency shut-off valves. They are an important part of your home’s mechanical system, and it’s vital that you know where they are located before an emergency occurs.

How to Locate Your Home’s Shut-Off Valves

Shut-off valves are often hidden from view, and they vary in location, shape, and number based on the age of your home, your community’s local codes, and more.

  • Gas Valve: If your home has natural gas, the main shut off valve is located just before the gas meter. Also called a street-side valve, it’s typically rectangular in shape. Gas companies would prefer that you not touch this valve but, rather, use the house-side main shut-off valve located after the meter. If you live in a newer home with a high-pressure gas system, you’ll see a flexible copper pipe that runs from the meter to another location in your house. In this case, your shut-off valve is most likely next to your furnace or water heater.
  • Water Valve: Just about all water meters have one main shut-off valve that cuts off all water to the main house. Water meters can be in the basement, crawl space, or near the furnace or water heater. For much older homes without a meter, the shut-off valve will be located on the main water supply pipe that comes into your home.

We offer these free to all our customers call us today to pick up your tag. 619-447-7776

A Smoker's Lasting Legacy

5/19/2021 (Permalink)

residue left on wall from a heavy smoker This was us cleaning off the wall to show what was left behind.

Cigarettes smoke contains a variety of chemicals, some cling and build up on surfaces that are exposed to it. In your home, cigarette smoke can build up. 

Besides clinging to walls, curtains and other household items, cigarette smoke can also cling to electronic components (especially computers) and have disastrous effects over time. For example, with computers, the smoke will cling to anything that’s emitting heat like fans and processors. This heat already attracts dust but the dust just magnifies when you add cigarette smoke to the mix. Also, cigarette smoke carries moisture with it and can lead to both a corrosion of parts and a dangerous build-up of dust. 

Researchers have known for some time that third-hand smoke, as this leftover residue is known, sticks around in the environment long after the smoke has cleared.

If you have fire a damage or just a simple clean up due to a fire that left residue call us here at SERVPRO of El Cajon at 619-447-7776. Our commitment is to come in and get the job done "Like it never even happened."

Water damage can cause mold if not dried properly

5/19/2021 (Permalink)

water damage This is a picture of mold damage because it was not dried properly

The growing fear of mold is causing many states to rush to regulate indoor air quality, despite the lack of a consensus of scientific evidence linking mold to health effects.

Nearly half of all states are considering legislation that would regulate acceptable airborne mold levels. A second trend in legislation would require mold disclosure prior to the sale or lease of properties. This makes the person renting out or selling the property liable for future damages and fees that can be traced back to the presence of an organism that can grow to cover the surface of a ceiling in 24 hours, under the right conditions.

Owners and buyers and lessees may find it extremely beneficial and prudent to go ahead and have suspicious mildew smells or other signs of potential moisture problems investigated.

Contact your local SERVPRO Franchise Professional to help determine the cause of odors and to perform any necessary cleanup and restoration to protect your property. If a mold problem is discovered, SERVPRO Franchise Professionals can perform the remediation quickly and safely, adhering to nationally recognized standards.

Residential fire damage

5/18/2021 (Permalink)

Jose Cleaning With Jose being our lead technician he gets the job thoroughly

Here is Jose cleaning the ceiling fan due to a fire damage that happened up in Alpine while a family was sitting watching TV in the family room.  

When there comes fire there comes soot clean up. Which are there are two different types of smoke-wet and dry. Before restoration begins, SERVPRO of El Cajon will test the soot to determine which type of smoke damage occurred. The cleaning procedure will then be based on the information during pretesting.

Well SERVPRO came in and cleaned up the water and fire damage and then proceeded to work hard on the soot clean up. In a matter of time the crew had the house up and ready for the tenants to move back in. The owner was happy with the results and left us a great review and he said "Chuck and his team did great and our house never felt as clean as it does now."

Our goal is to make it...."Like it never even happened."