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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Water damage can cause mold if not dried properly

5/19/2021 (Permalink)

water damage This is a picture of mold damage because it was not dried properly

The growing fear of mold is causing many states to rush to regulate indoor air quality, despite the lack of a consensus of scientific evidence linking mold to health effects.

Nearly half of all states are considering legislation that would regulate acceptable airborne mold levels. A second trend in legislation would require mold disclosure prior to the sale or lease of properties. This makes the person renting out or selling the property liable for future damages and fees that can be traced back to the presence of an organism that can grow to cover the surface of a ceiling in 24 hours, under the right conditions.

Owners and buyers and lessees may find it extremely beneficial and prudent to go ahead and have suspicious mildew smells or other signs of potential moisture problems investigated.

Contact your local SERVPRO Franchise Professional to help determine the cause of odors and to perform any necessary cleanup and restoration to protect your property. If a mold problem is discovered, SERVPRO Franchise Professionals can perform the remediation quickly and safely, adhering to nationally recognized standards.

Residential fire damage

5/18/2021 (Permalink)

Jose Cleaning With Jose being our lead technician he gets the job thoroughly

Here is Jose cleaning the ceiling fan due to a fire damage that happened up in Alpine while a family was sitting watching TV in the family room.  

When there comes fire there comes soot clean up. Which are there are two different types of smoke-wet and dry. Before restoration begins, SERVPRO of El Cajon will test the soot to determine which type of smoke damage occurred. The cleaning procedure will then be based on the information during pretesting.

Well SERVPRO came in and cleaned up the water and fire damage and then proceeded to work hard on the soot clean up. In a matter of time the crew had the house up and ready for the tenants to move back in. The owner was happy with the results and left us a great review and he said "Chuck and his team did great and our house never felt as clean as it does now."

Our goal is to make it...."Like it never even happened."

Storm 2020

5/4/2021 (Permalink)

2020 - image of parking lot and building storm 2020

SERVPRO of El Cajon specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit El Cajon, CA, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams, that are strategically located through out the United States.

Have Storm or Flood Damage? Call Us Today SERVPRO Of El Cajon 619-447-7776 We will come in and make it look "Like it never even happened."

Employee Anniversary

2/8/2021 (Permalink)

14 years - image of blonde female employee You made it!

Congratulations to Amanda our office manager.

Today makes 14 years that Amanda has started with SERVPRO. Amanda is IICRC, Dry Book certified, and Xactimate certified. We are proud to have Amanda here this log she can take a tricky situation and turn it into a simple one, having us in shock.

Amanda we appreciate so much your support over our 14 years at SERVPRO, I look forward to the next 14 years working with you.

So now lets do a little jig to say...take a bow, get some wow and have a day just like you....simply the best. Keep up the good work, we are so proud to have you working here. We hope you do as well.

Happy Anniversary Amanda. Thank you

Employee of the Year

2/4/2021 (Permalink)

employee of the year Amanda and her 12 year lunch

Amanda Cressey our office manager is our employee of the month for the month of February. Amanda, has been with the company for 12 plus years. Chuck our owner  said that Amanda is organized, efficient and that she works hard on the right things. He was impressed with the amount she accomplished in a day. Team members especially appreciated the leadership role that Amanda has assumed when the team struggled with direction and the allocation of resources. You are a big plus for our company 

So, Amanda thanks once again. We really appreciate your top notch efforts on behalf of SERVPRO of El Cajon. We appreciate the effort that you make to maintain a positive attitude even when faced with a challenging situation. Please keep up the good work.


2/4/2021 (Permalink)

plaques SERVPRO awards

Charles M Macha, the owner has been with SERVPRO of El Cajon for 20 years. He has received several awards for outstanding sales performance. 

Chuck is also has certificate for Xactimate, mold/sewage remediation,  IICRC certified, contractor state license board, and building asbestos certificate. 

Charles is a dedicate owner and strives to do what is best for his customers.  Giving chucks history with SERVPRO you can count on him and he will make sure your disaster "Like it never even happened." 

Rafter Cleaning

11/3/2020 (Permalink)

leaning Rafters at a Dentist office Jose at his best

Why you should have SERVPRO of El Cajon clean your rafters and high ceilings?

Vibrations in any business can shake loose dust, causing it to contaminate your business. Dustcan become grounds for mold, viruses, mites, and mold. A few dust will become a fire hazard on high surfaces.

Did you know OSHA can give violations and fines for having an unsafe levels on dust on ceiling and rafters

Also, Chunks of dust and debris can enter the ventilation and clog up the HVAC. Will cause odor and break down the surface that it is on causing rust. Dust collected on surfaces can make a work place unattractive. So have your ceiling, rafters, lighting, conduit, duct work, beams, shelving, hoods, piping, ceiling deck, and other elevated structural components.

Call SERVPRO of El Cajon 619-447-7776 and we will make it "Like it never even happened."

Fire Damage

11/3/2020 (Permalink)

Kitchen Fire Damage to the Kitchen

A fire occurs every 18 seconds in the United States, but only one matters to you.

No damage too big.

With experience in mitigating damages ranging from small offices to skyscrapers, even the Pentagon-SERVPRO Professionals can provide a quick response to virtually every situation.

Specific tasks to include:

Detailed Cleaning: To remove excess soot or other contaminants from impacted areas through HEPA vacuuming and dry sponging.

Selective Demolition: To remove unsalvageable materials or property.

Pack Outs: To remove salvageable personal property from the affected area for off site cleaning and storage.

Air Flow management: To remove airborne contaminants and soot and to reduce offensive odors.

Deodorization: To remove or mask offensive odors and return the affected area to usable space.

SERVPRO has the resources to fully manage these tasks.

What to Know About Fire Damage Cleanup

11/3/2020 (Permalink)

Fire damage cleanup

is a complicated process that often includes water damage, fire damage, and smoke damage. It’s also possible the property has structural problems, or requires emergency board up services to protect it from the outside elements. Because fire damage cleanup can be such a big job, you should consult with a fire damage restoration company who can help restore your  home back to preloss condition.

Fire Damage Cleanup Process

If your El Cajon, CA, home or business is damaged by fire, it is easy to be overwhelmed and discouraged by the level of destruction, even after a small fire. Fires cause damage directly to the things it comes into contact with, but also causes secondary damage from soot residues and smoke odor, as well as water damage from extinguishing the fire.

It is important to note that fire damage from soot and smoke can continue to cause damage to items long after the fire is out, and is one of the reasons cleanup should begin as soon as possible. Permanent etching, staining and discoloration are all possible if soot and smoke are allowed to remain on certain items following a fire.

Many items not directly destroyed by a fire can be salvaged and restored following a fire. Items with smoke damage can be cleaned and restored, but prompt action is necessary. A professional restoration company in El Cajon, CA will sort and inventory all item that can be restored from those that are destroyed, and will make every effort to return items to normal.

What to Do Until Help Arrives

11/3/2020 (Permalink)

Your home is your castle and its natural for you to want to get your possessions back in order after a fire damage. Timely action is called for, but if incorrectly done, can aggravate the problem.

Fire & Smoke Damage


  • Limit the movement in the home to prevent soot particles from being impregnated into upholstery and carpets. Keep hands clean. Soot on hands can impregnate upholstery, walls and wood work, causing more damage.
  • Blow off or brush vacuum loose soot particles from upholstery, drapes and carpets.
  • Place clean towels or old linens on rugs and carpet traffic areas to prevent more soiling.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open. 
  • Clean and protect chrome on kitchen and bath room faucets, trim and appliances with light coating of Vaseline or oil.
  • Pour RV antifreeze in sinks, toilet bowls and tubs if heat is off during freezing season.
  • Wash off house plants on both sides of leaves.
  • Change HVAC filter.
  • Cover upholstery with old sheets before use.
  • Tape double layers of cheese cloth over air registers.


  • Attempt to wash any walls or painted surfaces with out first contacting a professional; restoration service.
  • Attempt to shampoo carpet or upholstered furniture with out first consulting a professional restoration service.
  • attempt to clean and electrical appliances, TV sets, radios, ECT. that may have been close to fire, heat and water with out consulting an authorized repair service.
  • Use any canned or package food or beverages that may have been stored close to fire, heat and water. (They may be contaminated.)
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.
  • Send garments to ordinary dry cleaner. Improper cleaning may set smoke ordo.

Emergency Storm Tips

11/3/2020 (Permalink)

What to do and don't when a storm strikes.


  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and table to items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Turn air conditioner on for maximum drying in summer.
  • Remove Orientals or other colored rugs from wet wall to wall carpeting.
  • Remove valuable paintings and art objects to a safe, dry place.
  • Open suitcases and luggage to dry, in sunlight, if possible.
  • Pick up loose items, toys, ECT. off of floors.


  • Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature.
  • Leave books, magazines or other colored items on wet carpets or floors.
  • Use your house hold vacuum to remove water.
  • Use TVs or other house hold appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceiling are sagging from retained water.

With any leak IT'S THE WATER YOU DON'T SEE that can cause the most damage Water Damage

11/3/2020 (Permalink)

When you experience a water damage, make the right choice. A mop and common cleaning products may not be enough for unseen water intrusions. While the surface may seem dry, the water you don't see can contain bacteria, of cause mold, rot and other unseen damages.

SERVPRO Franchise Professionals understand that health risk, mold and other damage can result from unseen water. By responding quickly with a full line of water cleanup and restoration services, your local SERVPRO Franchise Professional can provide the drying, deodorizing and the protection needed for you or your customers property and its contents.

So before risking the value of the property, or further damage by attempting to clean and dry it yourself, or if you want to be sure that a past event is not creating problems today, call your local water damage cleanup and restoration at 619-447-7776 or dial 1-800-SERVPRO to locate the nearest SERVPRO Franchise Professional.

SERVPRO of El Cajon 619-447-7776


11/3/2020 (Permalink)

So why SERVPRO: Why Choose us We here at SERVPRO of El Cajon know that your situation is unique.  This is why we will give every damage and every structure, we are certified to give every attention to our customer to come up with the best solution possible to make you happy. We will not leave you in the dark, communication is our number one goal to a successful atmosphere.  We will guide you every step of the way through each and every process.  Our goal is to restore your house to its original condition as quickly as possible.  We will keep working until you are satisfied with the results.  WE here at SERVPRO of El Cajon strive to do the best for our customer. WE strive to do the best work to please our customers. WE strive to lessen the stress for our customers. And WE strive to make every customer feeling satisfied.  We work with all insurance companies and offer free mold inspections.

Why Take the Risk? Call SERVPRO

6/1/2020 (Permalink)

Fires can be extremely disruptive for business owners, their tenants and even their customers. For this reason, SERVPRO Franchise Professionals offer 24 hour emergency response, and under normal circumstances, will have trained, uniformed technicians on site of a fire damage within four hours to begin emergency mitigation services. By responding quickly with a full line of fire, smoke and soot cleanup and restoration services, your local SERVPRO Franchise Professional can help get your facility back into operation quickly, saving you time, money and stress.

So before you risk doing more damage to your most valuable business assets by attempting to clean it up yourself, call your local fire, smoke and soot cleanup and restoration experts at SERVPRO of El Cajon 619-447-776

               Orders Removed 

Following a fire, all of your restorable items will be professionally cleaned and deodorized to preloss condition, including:  furniture, draperies and upholstery, electronics, art, flooring. walls, ceiling. HVAC, and so much more. SERVPRO Franchise Professionals seek out seek out the sources of order and remove them. 

When fire and water takes conrol of your life, we are here to help

6/1/2020 (Permalink)

drying in place A water damage, even one that is small or not covered by your insurance policy, can become a big problem if not handled correctly.

A water damage, even one that is small or not covered by your insurance policy, can become a big problem if not handled correctly.  Before you undertake the cleanup yourself, consider the risk.  Undetected moisture whether it has soaked into the walls or seeped under the flooring can result in the need for costly structural repairs or mold remediation in the future.  Sometimes these damages are found much later.

DO NOT risk doing the cleanup job yourself.  Call your local SERVPRO Professional, at 619-447-7776  a member of a nationally known organization trusted by over 600 insurance companies nationwide, to handle fire and water cleanup and restoration claims. Providing 24 hour emergency service, a highly trained SERVPRO Professional will arrive at your facility quickly to ensure your building and contents are thoroughly dried and protected. 

We here at SERVPRO understand the difficulties when disaster strikes. We will come in and make it look "Like it never even happened."

Human waste (Sewage, Blood and /or other bodily fluid)

6/1/2020 (Permalink)

SERVPRO does more than water and fire restoration. This why you should choose SERVPRO

Reduce, reuse, recycle or treat waste instead of disposing of it. Try to reduce, reuse, recycle or treat your waste instead of disposing of it. If you must dispose of it, make sure it ultimately goes to a permitted hazardous waste management facility, also called a treatment, storage or disposal or recycling facility.


  • Stay out of affected areas.
  • Call emergency personnel if a life threatening situation is occurring.
  • Treat all bodily fluids as if they are contaminated.
  • For sewage damages, turn off the HVAC system.


  • Attempt cleanup of any kind.
  • Touch or handle items that might be contaminated with bodily fluids.
  • Eat, drink, smoke, apply cosmetics or handle contact lenses in affected area.

If exposed to any type of harmful waste, OSHA recommends a post-exposure medical evaluation. Please consult your local health department or physician.

Toilet supply line leak

2/13/2020 (Permalink)

During the night while everyone was asleep and not a creature was stirring, the toilet supply line  decided to take a dump. So throughout the night the supply line was leaking and water leaked out to the point were there was an inch of water throughout the living room, the dining room, the kitchen, and foyer.

SERVPRO was called and we dispatched Will and Ryan. When they arrived at the address they were surprised to see how much water there was from a toilet supply line. "How can it do so much damage?" They immediately took action and extracted up the water, leaving the customer a little satisfied. Will and Ryan ended up setting a total of 27 air movers and 3 dehus. 

The owner was thrilled and stated "This place looks amazing and you guys did a wonderful job." We got in and we got out and made it look "Like it never even happened."

Hoarding Cleaning Tips

11/20/2019 (Permalink)

Trailer hoarder clean up In this photo you can see that the owner is a hoarder who loves to collect clothing.

Going through a hoarder’s stuff is somewhat similar to a scavenger hunt, only without the fun usually involved in the game. You may find some valuable items in the hoard but instead of being thrilled you will be sad and sorry for the person suffering from a severe anxiety disorder that prevents him/her from assessing the true value of his/her possessions, making informed decisions, and having a normal lifestyle. The affected individual will be most probably a friend or relative of yours, so the cleaning process will not only be very time-consuming and exhausting, but also rather emotional and difficult for you to deal with.


Get hold of disposable gloves, dust masks, and goggles to avoid exposure to mold, parasites, and other health concerns that may be present in a hoarder's home. Wear sturdy shoes and a hard hat when you enter the house.

You are recommended to start with the bathroom, as you will need free access to clean running water and soap. Besides, you can finish the task really quickly.

Get rid of all the trash in a room first (not only obvious garbage but also items that are too damaged or too filthy to be used again)

When you have disposed of all the useless stuff, it’s time to address the piles of items that might be used again. Separate them in groups of similar items and decide which of them you’d like to keep and which ones you are going to donate.

When the house is free of trash and clutter, you can finally begin the intensive cleaning. This will be a very time-consuming and laborious process.

If the hoarder will be moving back to his/her home after the cleanup help the affected person maintain a clean and clutter-free living space – create an easy-to follow maintenance plan, visit often, and provide further assistance if necessary.

SERVPRO Frachise Professionals understand that no damage is small when it comes to your home

6/24/2019 (Permalink)

Your home is truly a reflection of you, your taste and your personality.  Suffering damage to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable or robbed of part of your life.  Your loss is unique in how it started, the emotions experienced and the extent of the damage.

When damage affects your home, you want it to be restored to pre loss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO Professionals have professionally restored property for over 40 years.

SERVPRO is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO Professionals have the experience to do the job right.

  • Recognized Industry Leader in Fire and Water Cleanup and Restoration
  • SERVPRO Professionals Serving America Since 1967
  • Over 1,700 Location Nationwide

IICRC Approved School for 5 Cleaning and Restoration Categories:

  1. Fire 
  2. Water
  3. Carpet
  4. Upholstery 
  5. Applied Structural Drying

Smoke and debri damages

6/6/2019 (Permalink)

Pulling up carpet

We here at SERVPRO specialize in fire and smoke damage restoration, SERVPRO fully understand how disturbing it can be. But we have the knowledge, skills, and tools needed to clean, neutralize, and restore your property back to its fitting condition. Our employees are experts and  all are professionally trained, experienced, and have tools to help clean and restore content or structures.

SERVPRO understands there is no time to waste when restoring fire damages in houses, and that is why our professionals stay prepared for these emergencies 24 hours a day. With advanced equipment to address smoke damages, we can clean up both residues and remove lingering odors permanently that exist in open spaces and what has permeated into materials near to the ignition site.

Bowlng league (the gutter cleaners)

5/28/2019 (Permalink)

The crew bowling

SERVPRO Of El Cajon had joined a 12 week bowling league. We show up to bowl, socialize, and of course to win!

Week by week we socialize and put our name out there. Meeting other businesses and changing business cards.  Our social media girl will show up and give away free Promotional items and talk to other owners.  

Our team consist of the owner Chuck Macha, office manager Amanda, storm team manager Guy, and our newest member Craig who is our marketing manager. Our subs  are our social media girl Amy and our technician Danny. Our average is 170 to 95. this is more of a fun league then a competitive league.

When we are  not busy taking care of damage properties  our other technicians like to come and show their support.

Fire place caught on fire

5/17/2019 (Permalink)

The fire place that caught on fire during a night with the family

SERVPRO is one of the leading fire restoration services. When you call us and bring us on board, you wont be disappointed.  WE work with all our customers to ensure them that SERVPRO fully understands the extent of the damage, and will work hard to make it  happened.

We guarantee our customers 100% satisfaction with the services we provide, we will not leave until we and our customers know everything has been properly restored. We go over every step twice to make sure we have made our customers are happy with the process.  Once the job has been completed we will explain everything and walk you through the area of restoration. We will explain why certain steps were taken, and make sure they are happy with it. WE strive to satisfy our customers and will take that extra mile to make it "Like it never even happened."

Preventiong Potential Mold Problem

4/25/2019 (Permalink)

Mold is every where in our environment and can enter homes easily. Mold grows if there is a water source, organic food source and temperatures between 40 and 110 degrees Fahrenheit.

When mold begins to grow indoors. it may cause some people to become ill, especially children, the elderly and people with compromised immune systems. all agree, growing mold on interior surfaces needs to be removed.

Control Moisture and Reduce Mold

The following steps your insureds can take to help alleviate potential mold problems in their homes or businesses.

  1. Correct any water leaks or standing water.
  2. Remove standing water under cooling coils or air handling units.
  3. Properly maintain humidifiers, if used.
  4. Steam cleaning and other methods involving moisture should not be used on any kind of duct work.
  5. Replace washing machine hoses with steel mesh lines.
  6. Move large objects away from the walls to provide good air circulation.
  7. Use exhaust fans in bath rooms. kitchens and laundry rooms.
  8. Ventilate attics and crawl spaces.
  9. Clean and dry water-damaged carpets, clothing and bedding within 48 hours.


7/10/2018 (Permalink)

mold growing up from the floor

Sam had a mold problem in his mother in law home.  Mold was growing under the home from poor air flow which was causing mold to grow up through the walls and floors. Sam called his insurance and they referred him to SERVPRO of El Cajon. Will our technician was dispatched out.

Will arrived and immediately called for his team. They got to work right away removing mold affected materials. Once materials were removed we called air quality testing. All results came back passing and the customer was thrilled. 

 Sam stated " The employees of SERVPRO are very knowledgeable and helpful. They did not mind me asking many questions all the way through the project, they explained everything in great detail!"

Will came in and took action and made it look "Like it never even happened."

Biohazard cleaning team

4/25/2018 (Permalink)

Biohazard clean up can be a challenging work that does requires technicians to handle potentially hazardous materials such as blood and body fluids, and proper handling of the crime or trauma scene is crucial to the safety of everyone involved.

SERVPRO of El Cajon follows a six step process to ensure your home is properly remediated.

  1. Assessment: We walk through the site and create zones to prevent cross-contamination.
  2. Bio Removal: This is the most dangerous step as we remove all visible blood, body fluids, and compromised materials.
  3. Preparation: Remove carpet, furniture, dirt, dust, etc. in preparation for disinfecting.
  4. 3-Step Biowash: This involves cleaning, disinfecting, and deodorizing.
  5. Path of Extraction: We use the same 3-step process to disinfect the pathway around and out of the home.
  6. Site Breakdown: Disinfect all equipment and properly dispose of biohazard containers.

Aside from cleaning your home, our technicians to offer appropriate support to the families we serve and to treat each customer with genuine compassion throughout the cleaning process. If you're looking for a crime scene cleaning business near you, call SERVPRO at 619-447-7776

Chamber of Commerce

11/5/2015 (Permalink)


Friday nov 6th, 2015. 7:15-9:00.

Sycuan Casino. Paipas buffet. non smoking east wing* Park around the back of the casino in the east enterance parking lot.