Recent Posts

Why SERVPRO

8/7/2018 (Permalink)

We are available 24 hours a day 7 days a week for any size water emergencies services.

We Answer the Phone Ready to Help

Call Today at 619-447-7776

We understand that when you call us you are feeling confused, and stressed maybe even vulnerable. We can give you expert advice to guide you through such a time that is needed. The team here at SERVPRO of El Cajon has the training and experience to help you through this tough time.

You can expect  when you call. we will ask several questions.  These questions will help us to determine what the best plan and resources to bring.

Our SERVORO Representative will ask you several questions:

  • Your name and contact info
  • Your insurance info
  • The street address of where the water damage occurred
  • What cause the damage (if known)
  • Is there electricity available

SERVPRO of El Cajon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event.  We are IICRC certified, rest assured  our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

http://www.SERVPROelcajon.com/employee-photos

SERVPRO of El Cajon drying out attic

7/30/2018 (Permalink)

This home suffered from a water damage, which was due from a pipe leak coming from the air conditioner.  As a result it led to damages to the flooring in the kitchen and dining room area. This home owner wanted to save as much carpeting as possible to restore it if it was possible at all. SERVPRO of El Cajon was to do this successfully thank to Chuck our owner of SERVPRO. The team were able to savage the carpet by removing the pad and pacing the fans underneath  to dry out.

SERVPRO of El Cajon came in and took action "Like it never even happened." the attic, kitchen and dinning room area never looked this good. Customers were proud and happy with out services. 

Should you have a water loss, contact SERVPRO of El Cajon at (619) 447-7776.  We are open 24/7 and would love to help you through this experience.

Flooded shop (affect 4 others)

7/30/2018 (Permalink)

On this job a main water broke and caused the one business to affect 4 other businesses. SERVPRO of El Cajon was called out to clean up the after math of five businesses.  At the end the owner was impressed with how timely we finished and how organized we were.

The most common factor leading to a water  break is wear and tear.  The average life span of a water main is 60 years, some may last a lot longer and some may leak earlier. Another common reason for a water main to leak before reaching the 60 year point is shoddy plumbing.  The prior contractor may not have installed the pipe properly, or may not have used the adequate fittings when connecting to the city main or the piping inside your home.

This picture show the equipment being set up to start the drying process after all water had receded.

Safety tips with dealing with a flooded home

7/12/2018 (Permalink)

General Safety tips with dealing with a flooded home Tips

If you’ve never dealt with a flooded home before, the cleanup process can be a scary prospect. However, before even thinking about restoring your flooded home, it’s vital that you take the following safety precautions

  1. Don’t go back until it is safe. Wait for a broadcast saying it is safe to return to your area. When returning home, make sure to pay close attention to all caution and do not enter signs – they mean what they say. Entering a flooded area is dangerous even after the flood has passed.
  2. Notify your emergency contact. Make sure to contact a close friend or family member and let him or her know you are okay. It doesn’t hurt to let them know that you are returning to your home to assess damages, too. This should be a top priority on your flood safety checklist.
  3. Watch for wildlife. After a flood, wild animals will likely be dislocated – some may even enter your home. Make sure to check your surroundings, and beware of poisonous snakes or other critters in your area.
  4. Prepare for a collapsed floor or roof. When entering your home for the first time after a flood, be sure to use caution. A section of the roof might have collapsed, or could be close to collapsing. Similarly, the floor will be wet and weak, putting it at a high risk for giving out beneath you. Don’t let young children venture into your home before you have thoroughly checked all rooms.
  5. Be aware of gas leaks or electrical damage. Leaking gas can lead to explosions, and exposed electrical can mean shock if you touch standing water. Flood safety means staying clear of your home if you smell gas or see damaged electrical wires.
  6. Dispose of chemicals properly. Once inside your home, make sure to dispose of household chemicals and cleaners properly. Don’t dump them into the street, since this will contaminate the water and prove dangerous for your home and those of your neighbors.
  7. Protect your body. According to the Red Cross, proper flood safety measures involve wearing protective gear during cleanup. You should wear gloves, a face mask, long sleeves, and heavy footwear when handling objects that have seen flood damage.
  8. Throw out contaminated foods. Even canned goods that have been immersed in water are no longer safe for consumption. You must throw out all water damaged food items in order to protect your family from food poisoning or exposure to toxic chemicals that were transferred by the flood water.
  9. Check your water supply. Your water supply could be contaminated as a result of a flood. In order to adhere to flood safety measures, call your local health department for more information.
  10. Take pictures. Document all damages you come across in your home so you have an accurate estimate of your losses.
  11. Call your insurance company. Share with your flood insurance company all photos and documentation related to your flood damages.
  12. Find out if you can get financial assistance. If your location has been declared a disaster area by the government, you will likely have access to public aid and financial assistance when it comes to repairing your home.
  13. Get the water out. If your home saw flood damage to only a small portion of a room, you can likely remove the water yourself with a wet vac. More serious amounts of water require a sump pump, and you should leave the job of removing large quantities of water up to a professional. Just be sure to remove all standing water, or to call a company that can do it for you. Standing water can quickly become a breeding ground for mosquitoes and other dangerous pests.
  14. Prevent or remove mold. Mold happens fast, within the first 24 to 48 hours. If an item has been wet for less than this time frame, it can be salvaged. However, it’s hard to dry out larger items like couches and mattresses. It is likely that these will need to be gotten rid of. Take pictures of all water damaged items before discarding so you have a record for insurance purposes.
  15. Seal off the damage. If you have broken windows or collapsed sections of roof, it’s your job to seal off those areas of your home to prevent further damage. Plywood and tarps are good temporary solutions in times of crisis.

Mold

7/10/2018 (Permalink)

Mold Remediation Mold mold growing up from the floor

Sam had a mold problem in his mother in law home.  Mold was growing under the home from poor air flow which was causing mold to grow up through the walls and floors. Sam called his insurance and they referred him to SERVPRO of El Cajon. Will our technician was dispatched out.

Will arrived and immediately called for his team. They got to work right away removing mold affected materials. Once materials were removed we called air quality testing. All results came back passing and the customer was thrilled. 

 Sam stated " The employees of SERVPRO are very knowledgeable and helpful. They did not mind me asking many questions all the way through the project, they explained everything in great detail!"

Will came in and took action and made it look "Like it never even happened."

Shut off Valves

4/26/2018 (Permalink)

General Shut off Valves Do You Know Where Your Shut-off Valves Are? You Should!

All homes are equipped with gas and water emergency shut-off valves. They are an important part of your home’s mechanical system, and it’s vital that you know where they are located before an emergency occurs.

How to Locate Your Home’s Shut-Off Valves

Shut-off valves are often hidden from view, and they vary in location, shape, and number based on the age of your home, your community’s local codes, and more.

  • Gas Valve: If your home has natural gas, the main shut off valve is located just before the gas meter. Also called a street-side valve, it’s typically rectangular in shape. Gas companies would prefer that you not touch this valve but, rather, use the house-side main shut-off valve located after the meter. If you live in a newer home with a high-pressure gas system, you’ll see a flexible copper pipe that runs from the meter to another location in your house. In this case, your shut-off valve is most likely next to your furnace or water heater.
  • Water Valve: Just about all water meters have one main shut-off valve that cuts off all water to the main house. Water meters can be in the basement, crawl space, or near the furnace or water heater. For much older homes without a meter, the shut-off valve will be located on the main water supply pipe that comes into your home.

We offer these free to all our customers call us today to pick up your tag. 619-447-7776

Biohazard cleaning team

4/25/2018 (Permalink)

Biohazard clean up can be a challenging work that does requires technicians to handle potentially hazardous materials such as blood and body fluids, and proper handling of the crime or trauma scene is crucial to the safety of everyone involved.

SERVPRO of El Cajon follows a six step process to ensure your home is properly remediated.

  1. Assessment: We walk through the site and create zones to prevent cross-contamination.
  2. Bio Removal: This is the most dangerous step as we remove all visible blood, body fluids, and compromised materials.
  3. Preparation: Remove carpet, furniture, dirt, dust, etc. in preparation for disinfecting.
  4. 3-Step Biowash: This involves cleaning, disinfecting, and deodorizing.
  5. Path of Extraction: We use the same 3-step process to disinfect the pathway around and out of the home.
  6. Site Breakdown: Disinfect all equipment and properly dispose of biohazard containers.

Aside from cleaning your home, our technicians to offer appropriate support to the families we serve and to treat each customer with genuine compassion throughout the cleaning process. If you're looking for a crime scene cleaning business near you, call SERVPRO at 619-447-7776

Smoke and Soot Damage

4/2/2018 (Permalink)

Here is Jose cleaning the ceiling fan due to a fire damage that happen up in Alpine while a family was sitting watching TV in the family room.  

When there comes fire comes soot clean up. Which are there are two different types of smoke-wet and dry. Before restoration begins, SERVPRO of El Cajon will test the soot to determine which type of smoke damage occurred. The cleaning procedure will then be based on the information during pretesting.

Well SERVPRO came in and cleaned up the water and fire damage and then proceeded to work hard on the soot clean up. In matter of time the crew had the house up and ready for the tenants to move back in. The owner was happy with the results and left us a great review and he said "Chuck and his team did great and our house never felt as clean as it does now."

Our goal is to make it...."Like it never even happened."

Employee of the month

2/13/2018 (Permalink)

Amanda Cressey our office manager is our employee of the month for the month of February. Amanda, has been with the company for 10 plus years. Chuck our owner  said that Amanda is organized, efficient and that she works hard on the right things. He was impressed with the amount she accomplished in a day. Team members especially appreciated the leadership role that Amanda has assumed when the team struggled with direction and the allocation of resources. You are a big plus for our company 

So, Amanda thanks once again. We really appreciate your top notch efforts on behalf of SERVPRO of El Cajon. We appreciate the effort that you make to maintain a positive attitude even when faced with a challenging situation. Please keep up the good work.

A Smoker’s Lasting Legacy

10/30/2017 (Permalink)

Cleaning A Smoker’s Lasting Legacy In this picture you can see the before and after with us using wall and all to clean the smoke off the wall. Big Difference

Cigarettes smoke contains a variety of chemicals, some cling and build up on surfaces that are exposed to it. In your home, cigarettes smoke can build up. 

Besides clinging to walls, curtains and other household items, cigarette smoke can also cling to electronic components (especially computers) and have disastrous effects over time. For example, with computers, the smoke will cling to anything that’s emitting heat like fans and processors. This heat already attracts dust”  but the dust just magnifies when you add cigarette smoke to the mix. Also, cigarette smoke carries moisture with it and can lead to both a corrosion of parts and a dangerous build-up of dust. 

Researchers have known for some time that third hand smoke, as this leftover residue is known, sticks around in the environment long after the smoke has cleared